CrowdStrike Official Partner

Communications that survive the incident.

A backup channel your team can trust when the main one can't be — isolated from your primary environment and ready before you need it.

ISO 27001 certified Post-quantum E2E Powered by Mode
The problem

The tools your team coordinates with are the first ones compromised.

Adversaries who reach your environment often watch your communications first — mailboxes, chat, documents, contacts. The infrastructure your response team needs is exactly what it can no longer trust.

Exposed
Email systems

Mailboxes read in real time as your team responds.

Exposed
Internal chat platforms

Every message surfaces straight to the attacker.

Exposed
Collaboration tools

Shared workspaces quietly observed from inside.

Exposed
Shared documents

Plans, playbooks, and recovery steps laid bare.

Exposed
Contact directories

Your who-to-call list, in the wrong hands.

Exposed
Communication workflows

Every response step anticipated in advance.

Your communications platform should not become part of the incident.

How it works

Two environments. The right one for the moment.

When an incident hits, your primary environment becomes part of the problem. Out-of-band gives your team a parallel, trusted channel to step into the moment it's declared.

When operations are calm
Primary environment
  • Email, chat, and collaboration tools
  • Shared file storage and documentation
  • Internal directory and identity systems
  • Standard incident response workflows
When an incident is declared
Out-of-band channel
  • End-to-end encrypted messaging, voice, and video
  • Isolated from primary networks and IAM
  • Pre-configured response team and stakeholders
  • Audit-ready retention for insurance and regulators
What's included

Eight capabilities, built for the chaos of a real incident.

Everything a response team needs to coordinate through infrastructure the adversary cannot reach — provisioned in hours, not weeks.

Powered by Mode · post-quantum encrypted · ISO 27001 certified

01
Encrypted communications
Post-quantum E2E messaging, voice, and video — no reliance on the infrastructure under investigation.
02
Incident war rooms
Rapidly provision secure crisis workspaces for active incidents — ready within hours of notification.
03
Executive coordination
Dedicated channels for leadership, legal, HR, communications, and PR — separated from operational response.
04
Secure document vault
Playbooks, contact lists, recovery plans, and legal documentation stored where they remain accessible.
05
Mass notifications
Reach employees, stakeholders, and response teams across email, SMS, and in-app — without depending on compromised systems.
06
Rapid user activation
Provision new users — internal team, external counsel, forensic responders, insurance reps — in minutes during an active incident.
07
External collaboration
Securely loop in forensic, legal, and insurance partners — without exposing them to compromised infrastructure.
08
Administrative controls
Access management, permissions, audit, and retention — ready for the documentation any major incident requires.
Where this fits

When communications become a liability.

Out-of-band matters most in the incidents where the attacker is watching, the stakes are high, and the audit trail counts.

01
Business Email Compromise

The attacker is reading the same inbox your team is responding from.

02
Ransomware Response

Primary systems are down — coordination needs a parallel channel.

03
Insider Threat

Investigate privileged access without tipping off the subject.

04
Executive Crisis Management

Board, legal, and insurer talks that can't sit in the general inbox.

05
Regulatory Disclosure

A paper trail that holds up when regulators ask questions.

Why it matters

Your response is only as good as your communications.

Trusted communications during compromise

Coordinate through infrastructure adversaries cannot reach.

Operational continuity during disruption

Keep deciding when primary systems are degraded — no single point of failure.

External collaboration without exposure

Loop in forensic, legal, and insurance partners without exposing them.

Defensible audit trail by default

Documented coordination for insurers, regulators, and litigation — by default.

Built for

Organizations where coordinated response is non-optional.

For teams with regulatory obligations, executive accountability, or distributed operations that can't fall back on internal infrastructure in a crisis.

Mid-market enterprises

Lean security teams that need to punch above their headcount.

Financial services

Strict regulators and zero tolerance for downtime.

Healthcare

Patient data and care continuity under constant pressure — where an outage is measured in safety, not just dollars.

Critical infrastructure

Operational systems where an outage isn't an option.

Manufacturing

Connected production lines and fragile supply chains.

Technology companies

High-value IP and customer trust to defend.

Distributed workforces

Teams that must coordinate across locations without relying on a shared office or network in the moment it counts.

Regulated industries

Mandates that demand a defensible paper trail.

Trusted by over 500 businesses worldwide

Set this up before you need it.

The right time to stand up out-of-band comms is before an incident — not during one. Let's walk through it for your environment.